3.4
Points of Parity / Difference
The distinction between attributes on which a brand must merely match competitors and the attribute on which it must differ.
Keller (1998); popularised in Keller, Sternthal & Tybout, HBR (2002)
What it does
Separates the attributes where you must merely match rivals from the one where you must differ. Directly governs where money goes.
When it breaks
Let the parity list grow and the product becomes a me-too. Matching is not free: most budgets disappear into it without anyone noticing.
Case
Miller Lite is the canonical worked example: “Tastes great” established parity with full-strength beer, neutralising the assumption that light beer was watery, while “Less filling” carried the difference. The pairing built US light beer into roughly half of national volume.
HBR · Three Questions You Need to Ask About Your Brand ↗In the wild
Unchecked · not part of the tier
What people have written about this tool in the last twelve months. A machine found these and nobody has read them. Everything above this line was checked by hand.
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